Hospitality Consulting

We help investors build hospitality assets that perform — and endure.

From asset search and concept creation to F&B strategy and operator partnerships. Based in London and Milan, operating across Europe, the Middle East, and Asia.

20+
Years in hospitality
10+
Countries worked in
6
Languages spoken

"Hospitality is not just service.
It is the art of making people feel."

Advised clients include

Marriott Accor SH Hotels & Resorts IHG Corinthia
01

What we do

Four core disciplines — often combined across a single engagement. We work with private investors, family offices, and hospitality asset owners at every stage of development.

01 — 04

Asset search & feasibility

Identifying and evaluating high-potential hospitality properties for private and institutional investors. Market intelligence combined with deep sector intuition.

02 — 04

Concept & brand creation

Developing distinctive hotel and F&B concepts rooted in story, place, and commercial logic. From positioning and naming to guest journey design.

03 — 04

F&B strategy & curation

Building dining and bar experiences that become destinations in their own right. Chef partnerships, menu development, concept design, and revenue strategy.

04 — 04

Operator & brand partnerships

Connecting assets with the right operators, brands, and talent. Alignment-first — every partnership is structured to enhance both guest experience and investment performance.

02

Selected work

F&B Strategy

Luxury hotel, Costa Smeralda — F&B strategy & restaurant selection

Full F&B strategy and restaurant concept selection for a luxury property on Sardinia's Costa Smeralda. Scope included dining concept development, chef and operator selection, menu positioning, and alignment with the property's high-end international clientele.

Italy
Luxury coastal market
Asset Search

International hospitality fund — asset search, Italy

Mandated by a large international hospitality fund to identify and evaluate acquisition targets across the Italian market. Delivered a curated pipeline of hotel assets aligned with the fund's investment criteria, location strategy, and return profile.

Italy
Institutional mandate
Asset Disposal

Hotel group, Southern Europe — asset sale advisory

Advised on the sale of a single asset from within a portfolio of hotels in Southern Europe. Scope included asset positioning, buyer identification, and transaction support — ensuring the disposal aligned with the group's broader strategic objectives.

S. Europe
Portfolio transaction
F&B Repositioning

Hotel, Southern Europe — F&B repositioning

End-to-end F&B repositioning for an established hotel in Southern Europe. Reviewed existing offering, identified commercial and experiential gaps, and developed a revised dining strategy — including concept refresh, supplier relationships, and revenue optimisation.

S. Europe
F&B transformation

All projects listed are anonymised at client request. References and further detail are available on request for qualified enquiries.

03

The team

Kokoro — 心 — is the Japanese word for heart, spirit, and soul. It defines how we work: with strategic rigour and genuine creative sensitivity. We don't just consult. We co-create.

IG

Ivona Grgan

Founder & Managing Partner

Hospitality strategist with over 20 years of international experience across finance, food & beverage, and hotel development. Based between London and Milan, Ivona has advised Marriott, Accor, SH Hotels & Resorts, and IHG on F&B strategy and experiential positioning. Previously Partner at Corinthia and co-founder of House of Talent. MSc Finance. Diploma in Nutrition. Fluent in six languages.

Hotel strategy F&B Finance Development
LinkedIn →
PM

Patrizia Mossa

Co-founder & Brand Strategy Director

Entrepreneur, media executive, and board director with deep expertise in digital innovation, publishing, and brand development. Founder and New Media Director of iWABOO.com. Editor-in-Chief of Rossia Magazine. Board Director at Stemar S.p.A. Her work sits at the intersection of lifestyle, business, and contemporary culture — translating vision into narratives that resonate. BA, University of Florence.

Brand Media Digital Editorial
LinkedIn →
04

Let's talk

We work with a small number of clients at a time.
If you're exploring a hospitality asset or concept — we'd like to hear from you.

Whether you're at the earliest stage of an investment or ready to develop a concept, we're happy to have an initial conversation — no obligation.

Based London & Milan
Active in Europe · Middle East · Asia
LinkedIn Ivona Grgan  ·  Patrizia Mossa

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